A Gentleman's Gentleman: Excellence in Sacramento Hotel Service

Setting the GOLD standard in guest service at Sacramento, California hotelsSetting the gold standard in guest service at Sacramento, California hotelsThe gold standard in guest service at Sacramento, California hotelsAs Californians we treasure our laid back lifestyle, but last night was a delightful opportunity for fancy dress and fun. Once a year the Sacramento Hotel Association sets aside a night to formally recognize employees who symbolize genuine excellence in Sacramento hospitality. Allow me to borrow the British phrase 'a gentleman's gentleman,' to sum up the quality and dedication each honoree reflects as a personal extension of his/her hotelier.

Located throughout the capital region -- from downtown near the Sacramento Convention Center to Sacramento Point West Marketplace near Cal Expo to Rancho Cordova -- these hotels serve a diverse breadth of visitors. Unfortunately each property could only submit one name to highlight a gold standard of customer service.

Award winners include the following:

  • Rose Sidhu began her career with Hyatt Regency Sacramento as a valet (learning to drive a manual transmission on a Porsche) and now works as a security agent with GM Ulrich Samietz as her backup.
  • Amado Abarca, a line cook with Radisson Sacramento, was celebrated for his inspiration with a smile and outstanding respect from his peers.
  • Alex Palamarchuk, a native of the country of Georgia, of Sheraton Grand Sacramento was described as the 'heart of the house' and praised for his "I'll take care of it!" mentality.
Other highlights include Supplier of the Year Waste Management for its recycling as well as food waste pickup and nutrient-rich composting program. In addition Daniel Yang of Cosumnes River College received a one-time $1,000 scholarship grant to offset the cost of his tuition and/or registration fees.  

Special thanks to Doug Warren and the Marriott Cal Expo team for hosting the 19th Annual SHA Gala.