Meetings in Sacramento Fit Neatly Under One Roof

Thursday, February 16, 2012 by Sonya Bradley

Last issue, we looked at using a convention center. This month, we look at using self-contained properties, particularly those located away from the downtown core.

The advantages of a one hotel conference are obvious, number one being that your attendees typically need only travel down an elevator and the length of a hallway to get to their meeting rooms and events. Two, if your budget is tight rates may be lower and parking is either free or lower cost because these properties aren't located in the downtown core.

Sacramento Point West Marketplace is home to premium hotel brands, a 350-acre exposition venue, 200,000 square feet of meeting space and nearby shopping, dining and attractions.One such example is Sacramento Point West Marketplace, a collection of Sacramento area hotels - Hilton, Doubletree by Hilton, Marriott, Woodlake (former Radisson) - all with substantial meeting space under their roofs, and Cal Expo, a 350-acre venue. The properties have plenty of parking available. They're located next to shopping, low to mid-price dining options and family-friendly attractions.

Furthermore, the area is a 10-minute drive to downtown Sacramento, nearby attractions and Sacramento International Airport.

Hobby, fraternal, social and similar type groups are often good fits for the all under one roof conventions. For example, Sacramento has hosted several model train groups at hotels. There's ample space to display working model train displays, retail items and hold seminars.  Plus, there are comfortable sitting areas throughout the hotel for the members to congregate and socialize.

This doesn't mean, of course, your attendees never leave the property. Fraternal and social groups often look for fun things to do in Sacramento for day trips, such as winery visits, or post convention trips to places like Yosemite.

If you're not sure what kind of meeting space you need or don't have the time and resources to research hotels, contact the Sacramento Convention & Visitors Bureau for assistance. We'll find out what your needs are and help you select the right hotel. Also, we can provide convention and meeting services, such as custom microsites to help build attendance or promotional materials to round out your conference.  

Contact Sarah Atilano (satilano@cityofsacramento.org) to help you create a great conference under one roof. 

Don't Be Afraid of Using a Convention Center

Wednesday, December 14, 2011 by Sonya Bradley
Moving your meeting or conference from a single hotel to a convention center can be a little intimidating and seemingly so much more work than you have time for, especially if you have a small staff or are a one-person department.

Yet, sometimes circumstances dictate the need to seriously consider a convention center and hotel package:

> Your meeting has or will quickly outgrow its current hotel space.
 
> Your Board would like to move to a larger city with more amenities.

> A particular destination contains certain assets (e.g. University, medical facilities) that tie in well with your group.

Don't let fear or lack of resources keep you from exploring the convention center and hotel package options for your meetings and conventions:

Short Distances Room to Room
Most cities have headquarter hotels either connected, adjacent to or within a short walking distance of their Convention Center. The extra time spent going betwen the two is typcially less than five minutes.  For example, there are two downtown Sacramento hotels approximately 145 feet from the Sacramento Convention Center.  This video is a great illustration of the proximity. There are a several more within a four- to six-block radius. On a nice day - and there are plenty in Sacramento - the walk is very pleasant.

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CVB's Understand Your Needs
Your CVB reps have the greatest amount of experience working with groups who decided to make the switch from a single hotel to a covention center/hotel package. She is there to represent the needs of the customer. She is also the one person who understands the intricacies and complexities of Sacramento meeting facilities and hotels and is well versed in your needs.

Access to Greater Services
When you work with a CVB, you have access to more resources for a better conference. For example, using Sacramento convention and meeting services mean you could qualify for airport and store welcome signage, street banners, information desk staffing, customized landing pages, delegate discount programs and more.

There's no need to view this opportunity as a scene in a horror film, where you're forced to confront a race of aliens known as convention center event planner, AV rep, catering manager, security; or you fear your delegates leaving the safe confines of the hotel and stepping into a convention center will bring unseen horrors with zombies at every turn who chase your delegates sending them screaming back to the safety of their rooms.

Take a deep breath, summon your inner meeting planner Wonder Woman or Lara Croft and do what you would do if you were contacting a hotel and working with a dedicated sales or catering manager.
 
Pull out your ray gun, aka mobile phone, and contact the city's convention & visitors bureau. Your CVB sales rep will be your sole point of contact and will walk with you through every step of the process. They will do the work of bringing the covention center and hotels together to ensure you have a successful conference. 

Contact the Sacramento Convention & Visitors Bureau's Sarah Atilano - satilano@cityofsacramento.org - to start the conversation on moving to a convention center. 

River Cats Hosting "Mommy and Me Day" Wednesday, April 20

Monday, April 18, 2011 by Sonya Bradley

Our favorite mom from sacramentokids.net wrote this blog last week and wanted to share in time for the River Cats "Mommy and Me Day" this Wednesday, 10 am-1 pm. Enjoy!:

Last year, my daughter and I visited Raley Field during their “Mommy & Me Day”, and we both had Sacramento River Catssuch a great time that she continues to talk about “Dinger” the River Cats Mascot and how she wants to go back and visit the baseball field.

Luckily for us, the Sacramento River Cats will be hosting another FREE “Mommy and Me Day” on Wednesday, April 20, from 10am- 1pm. If you did not get a chance to attend last year, we highly recommend making the time to take your little ones out to the baseball field.

Parents and their children (Under the age of 6) can spend the day out on the baseball field playing different games and participating in activities such as: tee-ball, soccer, arts and crafts, and much more.

Last year they had Dinger the Mascot visiting with all the children, games with parachutes, balls and everything that the pre-school aged children love!

Kids will receive a River Cats & Raley’s gift pack (while supplies last) that are full of goodies.

If you are planning on attending this event, please go on their website and fill out the mandatory waivers and bring them with you to the field. This will help in having to wait in the long lines…. And since we know that children are not the most patient little beings- this may help avoid a spontaneous “melt-down”.

Make sure you don’t forget your sunscreen (since you will be down on the field), camera for those great shots of your little ones “sliding” into home-plate, and plenty of energy for a fun filled day!

And as they say at the games…. “Play Ball!”

Convention RFP Process Can Run Smoothly

Thursday, March 3, 2011 by Sonya Bradley

The RFP needn't be difficult. Your CVB can help you navigate the process.One area that can seem like a relatively simple process, but you soon discover that the coordination can be time-consuming, daunting even, with results that can be less than desired, is the RFP (request for proposal) process. Primarily, the response rate for proposals can be slow in coming or not at all, causing planners to question if hotels value their business.

The short answer is YES. Hotel sales managers place a premium on meeting planners and their business, as it is often the bread and butter for their properties. 
 
Corporate Meetings & Incentives ran a very good article in its February issue on the RFP process and why it does and can break down.

The writers (Katherine Markham and David Markham) presented some worthwhile reasons why properties don't respond promptly, including hotel sales executives inundated with inquiries, incomplete RFP's and hotels waiting to hear about a better piece of business. 

They also presented solutions for planners to make the process better for both sides, such as ensuring that all the information is covered in the RFP, doing your homework, creating a realistic deadline.

A large part of the Sacramento Convention & Visitors Bureau responsiblities is securing hotel RFP's (request for proposals) for the planner. When you work with a CVB, your sales manager will help you avoid some of the pitfalls and serve as the liaison to the hotel sales managers to get you the best possible service, including prompt responses.

Furthermore, we're the meeting experts on Sacramento meeting facilities and Sacramento area hotels, plus we offer the added bonus of convention and meeting services which are typically free.

We are an extension of your meeting planning department, whether you're a department of one, five or 20, or even a part-timer who slips in meeting planning between a host of other responsibilities.
The Sacramento Convention & Visitors Bureau can help secure hotels, meeting facilities and necessary services.
A convention & visitors bureau role is pretty straightforward - we work on behalf of the customer (i.e. meeting planner) to find suitable hotels, meeting facilities and amenities to ensure a successful convention/conference/meeting in the destination of choice.

Top 10 Questions and Oddball Requests from Sacramento Visitors in 2010

Friday, December 31, 2010 by Sonya Bradley

The Sacramento region attracts 15 million visitors per year. Thousands of them call, email or stop by the Sacramento Convention & Visitors Bureau main office and our Visitor Center in Old Sacramento to help with their trip planning. Most questions are simple and routine: help me find a hotel room, where can I eat dinner near the Convention Center, how can I meet Arnold and so on. 

 

We've compiled the best - or worst - of the ones we answered everyday, the ones that made us smile, and the ones that left us shaking our heads in 2010 to share with you. 

10. Are you a real person? (From a caller to main office)

9.  A French-speaking guest called the Visitor Center in a panic because his young son left his toy rabbit somewhere in Old Sac. The Visitor Center staff went on a search and rescue mission and found lost bunny in the Old Schoolhouse. They promptly returned it to the family who was staying at the Embassy Suites, along with a brand new Teddy Bear.

8. My son is in a motel room in your city; can you tell me where he is so I can come and get him?

7. When do the tours arrive in Sacramento? (Very popular question, as people are always interested in taking a guided tour of the city)

6. Can you help me find a mortuary?

5. Where are the boats in Old Sacramento? (Does the Delta King and Hornblower count)

4. Where are the bathrooms in Old Sacramento? (New bathrooms have been built along Front Street)

3. What’s the name of the hotel with a restaurant built around a tree?

2. Where can I buy suspenders with a map of California printed on them?

1. What’s the Capital of Sacramento?

 

Travel is good. Visit someplace new in 2011. 

Happy New Year!

Five Reasons Why You'll Enjoy Visiting Sacramento this Holiday Season

Wednesday, December 8, 2010 by Sonya Bradley

Many people travel to Sacramento for the holidays to visit family and friends. Here are five little tidbits about visiting Sacramento that will make your trip affordable and more enjoyable:

  • Sacramento holiday hotel packages. They are in abundance. You don't want to sleep on the couch or in a too-small twin bed surrounded by Justin Bieber posters. Combine your hotel stay with a Sacramento Gold Card, only available at participating Sacramento area hotels, and you'll get special offers at Sacramento attractions, restaurants and shopping centers. Simply ask for your free Sacramento Gold Card when you check in.
"Samson" art sculpture at Sacramento International Airport
  • Sacramento International Airport. It is so easy to navigate and pleasant that you'll forget you may have paid extra for your bags. To brighten your mood even further there's live musical performances bringing you the sounds of the holidays. If you fly into Terminal A, enjoy what is my favorite piece of artwork in Sacramento, "Samson." Two towers of stacked luggage reach 23 feet high. It's very cool. When you're returning home and waiting for your flight, you get free Wi-Fi. Gotta check your Facebook.

  • Old Sacramento Theatre of Lights ShowOld Sacramento. Locals have a love-hate relationship with Sacramento's best-known landmark and favorite Sacramento tourist attraction. Listen up. Old Sacramento, especially during the holiday season, is well worth the visit. The second annual Old Sacramento Theatre of Lights show this year has a true 'wow' factor. Thursdays through Sundays, there are two 20-minute shows at 6 pm and 7:30 pm. Wrap up the kids, grab yourself an overpriced decaf-low fat-mocha-soy-cino-something and walk from a nearby hotel (see how easy that it is) and feel the holiday spirit.
  • 12 Days of Midtown Christmas. Midtown is Sacramento's hip, cool 'hood without the pretension. Now through Dec. 12, it's everything from karaoke to wine and jazz to a crafts fair. And if you come after Dec. 12, there are still plenty of things to do. Um...you can walk to Midtown from one of the downtown Sacramento hotels - think hard about sleeping on that couch.
Holiday fog
  • Fog. Why fog? Because it's not three feet of snow you have to shovel. It's  mildly irritating (unless it messes up your hair), but it gives you that gray, brisk feeling of Christmas without really being cold, nor nervous about driving in snow, or just being on the road with eggnog-fueld drivers in bad weather. Plus, the fog usually burns off just enough to keep the irritation level low. 

Happy Holidays!

Sacramento Jazz Festival Serves Up Savory Sounds at Betty's Bistro

Thursday, May 27, 2010 by Sonya Bradley

What is perhaps one of the premier Sacramento weekend events takes place every Memorial Day Weekend - Sacramento Jazz Festival & Jubilee. As much fun and excitement  there is during the weekend, the Festival holds a special place in the hearts of Sacramento Convention Center employees, but for a different reason.

Betty's Bistro!In 2007, Senior Events Supervisor Betty Lucchesi was inducted into the Jazz Festival Hall of Fame due to her hard work and dedication over the years.  Betty has helped the Jazz Committee with the planning, logistics and set ups for the past 20 years, making sure each room was just right for the various musical talents and spectators alike.

As a special thank you to Betty for her many years of service, the Jazz Committee named a venue after our very own Betty Lucchesi called Betty’s Bistro

Be sure to stop by Betty's Bistro inside the Convention Center this weekend and enjoy the music and maybe do a little dancing to bands such as Shelley Burns & Avalon Swing and Loose Marbles.

Who knows, maybe YOU will have the chance to run into the actual Betty at Betty’s Bistro


Guest blogger Matt Voreyer, Deputy General Manager for Sacramento Convention Center, authored this post.

"Heart of the House"

Friday, April 30, 2010 by Sonya Bradley
Summer Alvarado, Front Desk Supervisor, Radisson Hotel Sacramento, one of the Employees of the Year honored at the 18th annual SHA Hospitality Gala The Sacramento Hotel Association held its annual gala where they honored outstanding hotel employees - housekeepers, front desk clerks, cooks, bussers, guest service agents and laundry workers. It was a fantastic evening, built around a "Bollywood" theme. The honorees were given the royal treatment and were surrounded by their co-workers, families and friends to share in the evening.
 
The hotel general managers who introduced the employees emphasized the importance of customer service in the hospitality industry. Seems obvious, but it can't be taken for granted. Think about it: When searching for a hotel whether for meetings and conventions, a trip with your family or just a quick, quiet getaway, it's easy to make a selection based strictly on price. In fact, so much has been written lately on consumers seeking value, value, value.  But, what about service? How do you put a value on service?
 Chip ConleyConrad Hilton
Conrad Hilton founder of the Hilton chain of hotels espoused "esprit de corps," which involved motivating the staff to provide excellent service by making them responsible for whether the guests were pleased with their stay. Chip Conley, CEO of Joie de Vivre hotels,  in his book "Peak" writes about hotel guests who have their desires met, whether being greeted by name throughout their stay or receiving their favorite snacks in the room, can lead to a long-term and loyal customer.

Each and every boss from the participating Sacramento-area hotels shared that their employee went above and beyond to make the guest experience memorable.  They recognized that their hotel is the guest's home away from home. You can't put a price on the service and dedication of the hospitality worker.

They are the heart of the house.
 

Spring in Sacramento is Taking a Little Detour

Monday, April 5, 2010 by Sonya Bradley

This post was supposed to be about Spring in Sacramento. That's when the buds begin to bloom on the city's tree-lined streets, Sacramento nightlife really comes alive, and flip flops become the unofficial shoes of the masses.

Instead, consider this a detour post before Spring arrives. Why? Because it's been raining... really, really raining. (As a Californian, I'm obligated to say the following: "But we need the rain." Okay, I said it.) Besides, everyone loves a good weather story. So, here's mine.

A lot of the rain from Sunday's storm ended up in my office. I (literally) walked into a nice little puddle this morning. If it was anything like the last time rain found its way into my office, it must have been a doozy of a sight. During the last storm, streams of water trickled down the walls and heavy drops hit the edge of my desk and sort of plopped everywhere. There were four to five wastebaskets and something that might be kind of an ugly vase collecting the rainwater. The best part was the fleece jacket in the window absorbing the drips before they hit the ledge, ricochet like a projectile and take out the eye of an unsuspecting co-worker. I can only surmise that it was a similar scene last night as judged by the layer of water found floating through my paperwork and office supplies.  

So, that's it...it's raining. Very shortly it won't be. And this will all be a distant memory. The City of Trees (one of Sacramento's many monikers) will bloom again and people of all ages and backgrounds will find themselves strolling on the Old Sacramento boardwalk, biking and enjoying nature along American River Parkway, and just enjoying this pretty cool California city.

Until then, I gotta go get a towel and soak up the water.

A Cardinal, Muskateer and Bulldogs Seen Running Around Sacramento

Thursday, March 25, 2010 by Sonya Bradley
For the first time ever, Sacramento is hosting the NCAA Division 1 Women's Basketball  Regional Champioships at Arco Arena. If you've never experienced March Madness for women or men, then take this opportunity to do so. The crowds are electric, the bands are charged up, and the teams leave their hearts out on the floor. Even the hot dogs taste better.

This is definitely one of the premier Sacramento weekend events taking place this Saturday, March 27. At 6 p.m. the Stanford Cardinal take on the Georgia Bulldogs. At 8:30 p.m. Xavier Muskateers battle the Gonzaga Bulldogs.

The winners will play for the regional championship on Monday, March 29, at 6 p.m. to determine who goes to the Final Four in San Antonio.

Tickets are still available at arcoarena.com.

This is the first of some really great sports in Sacramento taking place in 2010. On May 16, the Capital will host the first stage finish of the Amgen Tour of California professional cycling race, featuring 7-time Tour de France winner Lance Armstrong. From July 22-25 the U.S. Masters Track & Field Championships take place; July 27-August 1 is the U.S. Track & Field National Junior Championships.

Keep checking the blog for information on other Sacramento sporting events. In the meantime, get your tickets to see exciting women's college basketball.