Mountain Lions Lurch into Sacramento!

Monday, August 16, 2010 by Brad Hillard

Sports in Sacramento Get a Boost with the new UFL Sacramento Mountain Lions  I’m talkin’ about the newSacramento Mountain Lions of the United Football League.  They left San Francisco and their name The California Redwoods behind, and this time, I think they got it right coming here to the River City.  Professional Football will return to Sacramento starting Saturday, Sept. 25, when the Mountain Lions host the Florida Tuskers. The season will have four home games played at Sacramento State and a nine-game regular season starting Sept. 18 against the Hartford  (Conn.) Colonials and ending at home Nov. 14, against Omaha. Games will start at 8 pm and be televised on the Versus channel.

I had a chance to spend some time with Head Coach Dennis Green a few months ago when he was here setting up his team’s  accommodations and venue arrangements…what a blast! I can describe Green in two words: Class Act. Very serious about this team and very serious about this league, but he's having a lot of fun. Oh, and he's a real nice guy too. With his record of winning, Sacramento Mountain Lions fans have a lot to look forward to.

New Sacramento Mountain Lions QB Daunte Culpepper and Coach Dennis Green Bringing Excitement to the CapitalAs a season ticket holder I can hardly wait. The Mountain Lions add to the mix of things to do in Sacramento. We have the best coach in the league, combined with the best quarterback in the league (Daunte Culpepper).  Add in other top college players (many on the verge of getting into the NFL) and you have the makings of a very exciting football team. I’ve learned from talking to Mountain Lions staff that this league is comprised of great college players that simply did not quite make it to the NFL. They all still have the dream, and this league provides them with the stage to hone their skills. 

So get ready to save money on the cost of tickets. Save time vs. driving to the Bay Area.  Enjoy pro football action in a smaller more intimate setting. Get up close and personal with the team and the fans without paying an arm and a leg for the ticket. Don’t get me wrong I enjoy the crowds and the excitement that comes with cheering fans but you can keep the traffic snarls associated with it.  

If you would like ticket information and the entire season schedule visit www.ufl-football.com

Wouldn’t it be cool if one day the NFL simply acquired the UFL and made it the official minor leagues of the NFL? 

Collaborate on Convention and Meeting Services and Turn Your Conference From Good to Great

Monday, August 9, 2010 by Paul Miller

It's a simple concept -- Contact, Connect, and Collaborate.  By asking your CVB representative a simple question ('what other organizations of similar focus and background are considering meeting in Sacramento over over a certain time frame?'), you open the door to some new math with your conference numbers, quality, and attendee value.

Recently, two contacts (I'll call them "John" and "Jim") were in town for a site inspection. They work for an association and were considering Sacramento for a convention during Fall 2011.  Like many conference organizers, their primary goals were to look at hotels, see a few Sacramento meeting facilities, visit some off-site event venues, and get a general feel of the activities available.  They also took time to meet with a couple of "experts" in the area who are familiar with their association and are nationally recognized for being leaders in their fields.  These individuals and their agencies would be key in contributing programming expertise to the conference.

Knowing the Game PlanThe Sacramento Convention & Visitors Bureau Helps Planners Make Connections For Their Meetings
John and Jim looked to the Sacramento Convention & Visitors Bureau to help coordinate their meetings, collect hotel proposals, and identify various activity options...and, if that was all there was during the site visit, I wouldn't be blogging about it now because that's a common stopping point; it's where most people's expectations and hopes end when working with a CVB.

However, that ISN'T where the conversation and opportunities ended. A CVB is in a unique position to offer a perspective that can only come from being the "home team." We not only know the playing field, but we know all the players because we're constantly scouting...in essence, we know the game plan, we know which organizations are planning future meetings in Sacramento, their space and accommodations needs, and, most importantly, when they're coming (or even thinking of coming) to the capital city.

Making the Connection
Jim and John are considering Fall 2011 for their conference. My CVB counterpart, Susan, who works with meeting professionals on the east coast was speaking to an agency interested in bringing a conference to Sacramento around the same time. Immediately, Susan and I realized that these two organizations, which have collaborated on projects in the past, didn't know they were independently considering Sacramento for their respective conferences around the same time.

Only a CVB would know such details and make the connection...because we have the only playbook. Well, you probably guess what happened when we gave them the news.

Light bulbs went off over John's and Jim's head. Text messages to their agency colleagues started flying (what did we do before cell phones?!).

It's now quite likely the association and the agency will collaborate and co-host their meetings over the same dates, sharing convention and meeting services.


By combining their respective efforts and areas of expertise, they expect this collaboration will draw their own respective target audiences, but also allow for expanded programming and networking that will attract a wider audience. This will bring more value to their conference attendees and point this conference in a new and more exciting direction.

In several ways for this conference, its organizers and its participants, the whole will be greater than the sum of its parts.


 




Sacramento Mayor's Green Initiative Part 1

Thursday, August 5, 2010 by Dawn Brown

Standing room only among the green balloon bouquets were First Lady Maria Shriver, Governor Arnold Schwarzenegger and Mayor Kevin Johnson. Only in California do we have a family member of the Kennedy dynasty, a former NBA basketball player and the Terminator preside over our city and state. I have to say I was star struck. 

Mayor Johnson (wearing a green tie) explained how Los Angeles is known for movies, the Silicon Valley is known for high tech, Washington D.C. is known for politics, and soon Sacramento will be known for green technology and will be called The Emerald Valley - the greenest region in the country and the hub of green innovation. 

Why Sacramento?

As the mayor explained, Sacramento has many advantages to becoming the Emerald Valley:

  • California already has policies set in place to be green. For example, AB 32, the 2008 law requiring the state to cut carbon emissions to 1990 levels by 2020.
     
  • The region also has built-in natural resources for solar elements including wind, water, climate, nature, weather, soil, and geographical location.
  • The region has received $225 million in federal stimulus money for energy efficiency programs.
     
  • Currently there are 100 clean-tech companies employing over 2,000 people. Green jobs have grown by 87% since 1995, making Sacramento the number one green job growth place in the country.
  • Both SMUD and PG&E continue to produce green energy, and are both nationally recognized for their efforts.

  • Local universities have received significant funding for green research. The University of California, Davis, received $586 million in non-federal research funding in 2008. And just recently the university received another $104 million in federal stimulus funds through 231 awards and grants for research in areas ranging from asthma to clean energy.
     
  • Sacramento is home to the State Capitol where influencers influence and decisions are made.  


How are we going to get there?

By having a very clear action plan. The green initiative will start with five policy areas: 

  • Energy
  • Waste and Recycling
  • Water and Nature
  • Urban Design and Green Building
  • Green and Clean Technology
Who is writing the action plan? We are. Everyone in the room was asked to choose a policy, break into teams and explore the policy area’s green efficiency. The teams will meet once a month and the action plan will be unveiled at the mayor’s state of the city address next January. I have joined the Water and Nature team, and will keep you posted through this blog. I welcome any suggestions.

Sacramento Meetings Are Certified "Green"

While the mayor leads this green charge, we here at the SCVB have been certifying groups "green" for three years. The SCVB and the Sacramento Convention Center have joined the Sacramento Municipal Utilities District's (SMUD) Commercial Greenergy Program to offset the electricity used to host meetings with renewable energy. Groups who meet at the Convention Center are now certified green and can use the nationally recognized Green-e symbol in their collateral. Sacramento area hotels are also incorporating green practices and are becoming members of the California Green Lodging Program.


Change begins through ideas. Action begins through initiatives. Making our world a greener place to live and meet begins in Sacramento.







 

 



Sacramento Wine & Dine!

Tuesday, June 29, 2010 by Amber Bernhard

Sacramento Wine & DineCalling all foodies, wine connoisseurs, fortune-hunters, nomads, and fiscal conservatives. From July 2-11, Sacramento’s premier restaurants will be offering 3 to 4-course menus with wine pairings starting as low as $25 per person during our annual Wine & Dine!

This is the time to experience Sacramento dining and actually try the restaurants you drive by on your way to work but only window shop and sigh because it doesn’t seem like the responsible choice of spending. Like the red tag sales at Macy’s we eagerly await, this is the foodie/wine sale for all of Sacramento locals and visitors to enjoy.

Restaurants from Old Sacramento to downtown, Midtown to Roseville, El Dorado Hills, Granite Bay, Folsom, Woodland and Plymouth are participating in this years Wine & Dine
.

Pan Seared Salmon (Cafeteria 15L), Grilled 8oz Prime Angus Sirloin (Chops), Roasted Chicken Breast stuffed with Parmesan risotto and asparagus (Ten 22), Blueberry Pistachio Encrusted Lamb Rack (Enotria)…are you salivating!? Map out your dining conquest at www.sacramentowineanddine.com where you can check out all the restaurants, menus, wine offerings, and make reservations.

Whether it's a girl's night out, a date night, or simply an addition to your Sacramento nightlife, everyone should take advantage of Wine & Dine week:

Girl’s Night!
Girlfriends, wine, food, and chocolate desserts: the unconditional love of every woman’s life. Take advantage of this opportunity and plan a girl’s night (or a few for that matter) that embrace all of our favorites. Make sure to check out the dark chocolate smores at Sienna Restaurant!

Single? Now’s the Time to Mingle
Looking to impress that special someone you’ve had your eye on? Take her to a four-star restaurant such as Ella or Grange for half the price! Engage in good conversation over a few glasses of great wine from various wineries in California and don’t go broke doing it.

Date Night with the Wife
Getting a babysitter and deciding where and what you want to do is often overwhelming for the average family goer. The mere thought of getting out the door to go on a date exhausts you in itself. But every couple needs a little alone time, so, don’t make excuses. www.sacramentowineanddine.com  makes it easy: find a restaurant nearby, look at the menus, the wines, the price points, choose your favorite and make reservations all through the click of your mouse.

Baby Booming Venture
You love your food and wine, you know your food and wine, and you’re always looking for new culinary experiences. Use this time to explore Sacramento’s dining scene and viticulture stemming from Napa Valley and Gold Country wineries. Ten days of Wine & Dine equals 10 opportunities for you to cash in on. Map out your dining destinations and explore the city you live in (or if you're not from here) plan the perfect Sacramento culinary vacation!

Whatever your situation may be, check out www.sacramentowineanddine.com, and make sure to post comments about your experience(s).

Keeping it Real in Sacramento

Thursday, June 24, 2010 by Nick Leonti

If you’re like me, you are always in search of the real deal. It’s what makes me choose locally owned over mass-produced, independent stores over chains, an actual walk instead of a spin on the treadmill and so on. Of course, it’s clearly impossible to avoid the fake stuff.

We have created a fake world around us. From lip-synched concerts to jeans with factory-manufactured holes in them, authenticity is harder to find than ever.

In Joel Achenbach’s essay of the same name, he coined the term “Creeping Surrealism.” He was moved to create the term after contemplating some store-bought cookies that were designed to look homemade. Somewhere along the way, Pepperridge Farm actually had to design a machine that purposely would make uneven edges to mimic a handmade product. How weird is that? Don’t you still know that you’re eating a factory-produced cookie.


“Creeping surrealism” has crept well in to the world of tourism.

This was never more obvious to me than on a recent trip I just took.  It was theme park after theme park and chain restaurant after chain restaurant.

The week I spent away made me appreciate Sacramento more than ever.

Sure, we don’t have major theme parks, but we have something better: A soul.

There’s a real city with real people in Sacramento.  When you walk into a bar that looks like an Old West saloon, there’s a good chance that, at some point, it really was an Old West saloon. If you want to pan for gold, take a short drive to Coloma and experience the real Gold Country and actual gold panning. I’m not saying everything is authentic in Sacramento – we have our fair share of standards – but there is more than enough “real” city to give you a true sense of being somewhere.


Our restaurants have real chefs who control their own menus based on the real and actual produce grown just miles down the road. Our best water park is the real and actual river. Our big hotel that looks like a boat actually is a boat. Our biggest tour attraction, the Capitol building, is filled with real and actual politicians doing real and actual political work – more or less.

When you visit Sacramento, you’ll get a real experience in a real city that wants to show you a good time. There’s a lot to be said for that.

Sacramento Film Commission Takes You Behind the Scenes at Urijah Faber's AMP Commercial

Wednesday, June 23, 2010 by Lucy Steffens

 


You may have already seen the new AMP commercial on television. AMP is the Pepsi energy drink and mixed martial arts champion and Sacramento native Urijah Faber is the spokesperson. Before cameras, crew and talent ever show up, a lot of preparation takes place. Here is a snapshot on how this shoot came to life.

The Sacramento Film Commission is a division of the Sacramento Convention & Visitors Bureau and responsible for marketing the City and County of Sacramento as a film location. In addition, we assist location scouts with finding suitable filming locations; serve as the liaison between public services, such as fire and police departments; and maintain a directory of film crew workers.

Location manager Gail S. called our office looking for a residential neighborhood with smaller homes. After checking out several areas she ended up around 20th and T streets where she found the “hero house” as it’s called in the biz. Here she completed a location agreement with the home owner for a certain dollar amount. (No, I don’t know how much.) The scene called for three martial arts guys walking down the street to this home.

Another scene was to be filmed in the alley behind Urijah’s fitness club, Ultimate Fitness, in Midtown.

Filming in Sacramento is easy. Just go to the permit application found on the Sacramento Film Commission web site.

The completed permit is then forwarded to Sacramento Police Department, Fire Department, Special Events and Parking. Neighbor notification is required 72 hours in advance of any film shoot and “No Parking” signs must be posted 72 hours in advance.Joseph "Beefcake" Benavidez and Urijah "California Kid" Faber on set during the filming of Amp energy drink commercial. Sacramento Film Commission assisted with location scouting and set preparation.

All seemed to be in order. Sac PD, Fire, Special Events had signed off on the permit. “No Parking “signs had been posted on T Street, neighbors had been notified, the insurance certificate was on file...EXCEPT one not-so-minor detail.

The production schedule had changed last minute (as it often does) and street cleaning was scheduled for the morning of the shoot near Urijah’s club where production trucks needed to park. What to do at 3pm the day before the shoot?   

Film Commission staff called the Sacramento Public Works supervisor and street cleaning was suspended for that one block (the street wasn’t very dirty anyway.)  A shout out to Public Works!

Filming went off without a hitch. 

 


Sacramento Jazz Festival Serves Up Savory Sounds at Betty's Bistro

Thursday, May 27, 2010 by Sonya Bradley

What is perhaps one of the premier Sacramento weekend events takes place every Memorial Day Weekend - Sacramento Jazz Festival & Jubilee. As much fun and excitement  there is during the weekend, the Festival holds a special place in the hearts of Sacramento Convention Center employees, but for a different reason.

Betty's Bistro!In 2007, Senior Events Supervisor Betty Lucchesi was inducted into the Jazz Festival Hall of Fame due to her hard work and dedication over the years.  Betty has helped the Jazz Committee with the planning, logistics and set ups for the past 20 years, making sure each room was just right for the various musical talents and spectators alike.

As a special thank you to Betty for her many years of service, the Jazz Committee named a venue after our very own Betty Lucchesi called Betty’s Bistro

Be sure to stop by Betty's Bistro inside the Convention Center this weekend and enjoy the music and maybe do a little dancing to bands such as Shelley Burns & Avalon Swing and Loose Marbles.

Who knows, maybe YOU will have the chance to run into the actual Betty at Betty’s Bistro


Guest blogger Matt Voreyer, Deputy General Manager for Sacramento Convention Center, authored this post.

"Crazy in Love" with Sacramento Tourism

Tuesday, May 25, 2010 by Amber Bernhard

This Wednesday I had the pleasure to watch the Sacramento Theater Company (STC) present, "Always...Patsy Cline," a tribute to the legendary country singer.  I, along with our Tourism Manager Leticia Bokan and Events Coordinator Stacy Mello from the  Sacramento Convention & Visitors Bureau, ventured out on the town after work for some good food at Lucca Restaurant, some great conversation, and an amazing Patsy show.

Patsy ClineHowever, aside from the obvious good time and Leticia's "Crazy Love" infatuation with Mrs. Patsy Cline, herself...OK, quick side-note...Leticia knew Patsy's life from A to Z!!! I am telling you, she gave a brief history lesson with each imitation performance and a psycho analysis of the lyrics and how we should interpret them in conjunction with the emotional state of Patsy's life at the time.  I was extremely impressed, and mildly weirded out at the same time.

Back on track, as I was trying to say before, there was a moment during the night that really stood out to me!  During intermission, a STC Board Member was greeting show-goers in the lobby thanking them for their support.  When he approached the three of us, I witnessed what was perhaps some of the most raw, genuine passion any one person could possess for their work, their city, and their customers. 

"Have you ladies been here before?" the STC Board Member simply asked.

And before Stacy and I had time to think, much less formulate a sentence, Leticia said, "We work for the Sacramento Convention & Visitors Bureau; we love this place, of course we have been here, it is fabulous!"

Although I don't remember verbatim the rest of her monologue, it did go something like Leticia Bokan, Tourism Managerthis: 

"Not only have we all been here and think it is great, but we bring Sacramento student travel groups here as well.  I just brought a group from Stockton here not too long ago. I just love everything you do here at the STC and I think theater is one of those fun things to do in Sacramento that many groups forget to take advantage of.  We are also always looking for new student-youth performance venues, so if you ever have opportunities for opening acts, please remember to keep us in mind because we can put you in contact with some amazing young talent."

Now, this might not seem like a big deal to some, but I walked away from that conversation thinking: "Now that is a woman who loves her job and lives it even in her off hours."  She didn't come across like a pushy salesperson, but someone with a genuine love for Sacramento, a passion for  Sacramento student travel and an understanding of what her clients need and value.

Needless to say, I took mental notes. Hats off to Leticia! She is truly "Crazy in Love" with Patsy Cline, and even better, "Crazy in Love" with Sacramento tourism.

Featured Partner: Butch N Nellie's Coffee Co. is a Local Favorite

Thursday, May 20, 2010 by Amanda McCarthy
The perfect cup of coffee is a coveted thing, even a requirement for many to start their day.  And let's face it, flavor is key.  


There are many downtown Sacramento dining options, including those for the coffee connoisseur.  I don't know about you, but when visiting a new place, I like to go where the locals go.  When in Rome, I mean Sacramento, that place is our featured partner of the month Butch N Nellie's Coffee Co

Featuring hip ambiance, drink specials, decadent gelato and fabulous java, this place is the obvious choice.  Located in the heart of midtown at the corner of 19th and I Streets, Butch N Nellies is also walking distance from many Sacramento area hotels and the Sacramento Convention Center.  This coffee house offers an inviting environment complete with food, board games, private meeting space, outdoor seating and -of course- a superb cup of joe!

Be sure to check out their weekend brunch (Saturdays and Sundays from 10:00 a.m. - 2:00 p.m.) and enjoy delicious breakfast and $1 mimosas!  Butch N Nellie's also offers live entertainment on weekends.  Stop by on Second Saturday to enjoy local artists and sip specialty beverages including coffee, beer, wine and cocktails.

Got Rowing Anyone?

Wednesday, May 19, 2010 by Brad Hillard

WE do. We’ve got the 14th Annual NCAA Women’s Rowing Championships May 28-30. I mentioned in my last  post that there will be plenty of sports in Sacramento this summer, and this is one of the best.  

Intercollegiate Rowing Championship in Sacramento
Did you know that Sacramento has one of the best rowing facilities in the U.S., arguably the world?   Well now you do. Allow me to introduce you to one of Sacramento’s best kept secrets - Sacramento State Aquatic Center at Lake Natoma. What makes Lake Natoma one of the fairest rowing courses in the US?  The consistent depth and being perfectly situated between Folsom Dam and Lake Natoma Dam  which minimizes currents.

The Canadian National Rowing Team comes here to train. The Intercollegiate Rowing Association (after 106 years on the east coast) brought their 107th national championship to Lake Natoma. 

This Memorial Day Weekend, our nation’s best women’s collegiate rowing athletes return to Lake Natoma to compete for the NCAA National Championship. Competition begins on Friday, May 28, and ends with the crowning of a Division 1, 2 & 3 National Champion on Sunday, May 30. This is one of the premier Sacramento weekend events taking place.

The sport is about as wholesome as milk. But it’s about as heartless as it gets when mere inches make the difference between becoming a champion or an also ran.   Such is life for a collegiate rower. Hours of gut wrenching work on legs, abs and arms, all channeled through the coordinated verbal cues of a coxswain. In the end one boat crosses the 2,000-meter-long course ahead of another and a National Champion is crowned.

Don’t miss your opportunity over the Memorial Day Weekend to see the nation’s finest women’s rowing teams in action, competing for a coveted NCAA National Championship. 

 


Convention and Meeting Planning Tips for "What If..."

Saturday, May 8, 2010 by Paul Miller
Working day in and day out with meeting professionals, a lot of issues come up that have to be dealt with...are there enough hotel rooms for my group; can the meeting rooms at Sacramento Convention Center fit 100 classroom style; is there an offsite venue that can host a reception but also is fun?

But we rarely discuss the unpleasant "what if?" Consider just the past month of "what ifs":

Legislation was signed in Arizona that caused visitors and groups to pull back from following through on plans for meetings and travel to the state...

http://nbcsportsmedia3.msnbc.com/j/MSNBC/Components/Photo/_new/spt-100505-los-suns1.hmedium.jpg

There's an oil spill (more like a volcano-like expulsion) that could impact the beaches and beauty of some of the Gulf Shores' most loved scenery and communities...

The well has been spewing at least 210,000 gallons per day since an April 20 explosion at a rig 50 miles off Louisiana - 11 people were killed.

Flooding of Nashville shut down one of the country's largest hotels for months and many of that great city's attractions for days.

http://imgsrv.kmox.com/image/DbGraphic/201005/1559513.jpg?1273045733

Just as our economy seems, ever so slightly, to maybe turning a slow corner, these hits to the travel and tourism industries in these communities were not what the doctor ordered.  Colleagues and friends are working double-time now to mitigate the circumstances and provide great service to their meetings and conventions customers and tourists. Soon, those cities will overcome these challenges and shine in the end.

As they pick up the pieces, it caused me to wonder how many of the meetings professionals bringing meetings to those areas were prepared for unforeseen incidents and the impacts made upon the plans they had in place for months and years in advance?  How well had the hotels, attractions, and CVBs in those destinations put into place emergency and back-up plans for what is now on their doorsteps? 

All of us in the travel and meetings industry need to "be prepared" and know what to do when "what if..." happens to our organizations, to our cities, to our hotels, to the vendors and destinations we plan on using in the near future. 

A client, friend, industry expert and fellow Packer Backer - Vicky Betzig, CMP - wrote a two-part article for PCMA's Convene magazine that offers some great food-for-thought: 

A few takeaways from Part 2 of Betzig's article:

- identify and rank the liklihood of potential risks
- rank the severity and damage those risks could have upon the success of your event
- identify the players on your team and their respective roles
- communicate and update the plan based on changes in the environment
- communicate the plan with the facilities in which you are meeting
- have some awareness and understanding of their plan
- "got insurance?"

(Read Part 2 of full article)

(Read Part 1 of full article)

I allow my selfish thoughts to turn to me, the Sacramento CVB, and the the Sacramento hotel and hospitality community.  There's an ostrich-like temptation to keep my head buried in the "nothing like that would ever happen in Sacramento" sand.  So very tempting to turn away from the possibility of "what if....?".  But that would be foolish.


This opportunity to ask those questions will not be wasted here.



$2 Bills Circulate as Part of Spend Tom Campaign in Sacramento

Friday, May 7, 2010 by Lucy Steffens

 

Seven Sacramento businesses will celebrate National Travel & Tourism Week May 8-16 by circulating $2 bills in a SpendTom campaign, announced California Travel & Tourism Commission (CTTC) President and CEO Caroline Beteta. Nearly $100,000 in $2 bills will be distributed statewide
 
The Sacramento Convention & Visitors Bureau will deliver a briefcase filled with $2 bills to Hornblower Cruises at the dock in Old Sacramento on May 7th at 2:30pm.

 “As the rarely seen bills, bearing the portrait of Thomas Jefferson (hence “SpendTom.com”), make their way through the state, they will act as a reminder of the scope and economic impact of the tourism industry in California,” Beteta noted. “Although tourism is the second-largest export industry in the Golden State, it often gets overlooked as an economic driver.”

Tourism is big business in Sacramento, one of the destinations participating in CTTC’s public awareness campaign.
“Many people don’t realize that travel and hospitality support 26,800 jobs and generate more than $156 million in state and local tax receipts and more than $2.49 billion in travel spending in our community,” said Steve Hammond, Sacramento Convention & Visitors Bureau president & CEO.

Those who receive a $2 bill in their change are encouraged to visit SpendTom.com and learn how they can enter for a chance to win a variety of prizes, such as weekend getaways, attraction passes and more. Entries must be posted online by Sunday, May 31.

Tourism-related businesses throughout Sacramento were invited to participate on a first-come, first-served basis, and seven have embraced the program to date, including:

Wildlife and Nature Hidden In Plain Sight of Sacramento

Monday, May 3, 2010 by Terry Selk

Neck and neck with an Egret – that is the situation I found myself on Saturday as I rode my bike across the Yolo Causeway just west of Sacramento. Returning from the City of Davis, I found myself being paced by an egret, flapping his wings in perfect tempo with my pedal rotations. I took the opportunity to enjoy his somewhat effortless flying as I listened to my own labored breathing. 

I looked around me and realized I was surrounded on both sides by the Yolo Basin, a natural haven for migratory birds, wildlife and of course, a somewhat endless stretch of agricultural land, filled with acres and acres of rice fields.

 

The Yolo Basin, a true Sacramento attraction, has many treasures that help make our area unique. The watchable wildlife and education programs for the birdwatcher, naturalist and school groups are fascinating by themselves but one that really stands out in my mind is the Bats and Wine program put on by the Yolo Basin Foundation. Between May and September, nearly 10,000 bats reside under the Yolo Causeway bridge and the Yolo Basin Foundation organizes programs for groups to view them as they emerge in one continuous cloud at dusk to feed on insects. 

Willdlife refuge with City of Sacramento in backgroundFor kids, they also offer bat education programs at their center while for adults, they work with a local winery to experience some of the local bounty.

The Sacramento region is filled with nature preserves and wildlife refuges, which are perfect for tour groups looking for Sacramento outdoor activities and Sacramento student travel ideas. 



 

"Heart of the House"

Friday, April 30, 2010 by Sonya Bradley
Summer Alvarado, Front Desk Supervisor, Radisson Hotel Sacramento, one of the Employees of the Year honored at the 18th annual SHA Hospitality Gala The Sacramento Hotel Association held its annual gala where they honored outstanding hotel employees - housekeepers, front desk clerks, cooks, bussers, guest service agents and laundry workers. It was a fantastic evening, built around a "Bollywood" theme. The honorees were given the royal treatment and were surrounded by their co-workers, families and friends to share in the evening.
 
The hotel general managers who introduced the employees emphasized the importance of customer service in the hospitality industry. Seems obvious, but it can't be taken for granted. Think about it: When searching for a hotel whether for meetings and conventions, a trip with your family or just a quick, quiet getaway, it's easy to make a selection based strictly on price. In fact, so much has been written lately on consumers seeking value, value, value.  But, what about service? How do you put a value on service?
 Chip ConleyConrad Hilton
Conrad Hilton founder of the Hilton chain of hotels espoused "esprit de corps," which involved motivating the staff to provide excellent service by making them responsible for whether the guests were pleased with their stay. Chip Conley, CEO of Joie de Vivre hotels,  in his book "Peak" writes about hotel guests who have their desires met, whether being greeted by name throughout their stay or receiving their favorite snacks in the room, can lead to a long-term and loyal customer.

Each and every boss from the participating Sacramento-area hotels shared that their employee went above and beyond to make the guest experience memorable.  They recognized that their hotel is the guest's home away from home. You can't put a price on the service and dedication of the hospitality worker.

They are the heart of the house.
 

Best Cities in the U.S. for Fun!

Wednesday, April 28, 2010 by Mike Testa

You’ve seen them as many times as I have:  These Internet “lists” that rank the best places in the world to propose marriage, ride a bike, raise kittens, open a small business or drink the best beer in the world. Actually, I made that last one up but am game to see the beer list. Seriously, I’m begging you.

This morning I was sent one of those lists (courtesy of Portfolio.com) that ranked The Top 100 Fun Cities: From shops, to food, to sports, and to culture, these are the hot spots for having a blast.   Being a fan of fun things myself, I was intrigued to finally have a roadmap of where the fun lives! This summer is really shaping up to be a winner, I thought to myself.

And then I read the list, which made me question if my definition of fun is shared by the rest of the country. 

I’ve always approached life with the idea that most things are what you make of them. When traveling for business, I typically find a way to have fun in whichever city I’m visiting. I like live music (you already know of my affinity for beer) and can typically fill that want in most cities across the country.  But from an intuitive standpoint, I wondered what the criteria of making this list actually was. 

Some of the higher ranked cities seemed obvious:  New York, Los Angeles, San Francisco. Yep, been to all three and had fun each time. Makes sense.  But then the wheels fell off. 

Ranked in the top 25 were exceptionally fun cities like Providence, Poughkeepsie and Madison. Now I don’t know about you but I wasn’t aware that the smiles were that contagious in Wisconsin. And frankly, Poughkeepsie sounds like a made up name and cities that aren’t real can’t be all that much fun.

In reality, those cities may indeed be the epicenter of fun and I am merely making fun of their alleged fun ranking. But here’s where this list makes no sense:  Las Vegas is ranked at 26 and Orlando is ranked at 42. 

Really? 

Just so I’m clear, the folks at Portfolio.com are telling me that Pittsburgh, Bridgeport, Milwaukee, and Detroit are more fun than Vegas or Disneyworld? Who did they survey for this? The Mayors of Pittsburgh, Bridgeport, Milwaukee, and Detroit?

Sacramento (the City that I have year-round fun in) made the list at 48.   Not quite as good as Cincinnati or Dallas but better than Toledo and Wichita. As an aside, we are considering that line as our new marketing tag. “Not quite as good as Cincinnati or Dallas but better than Toledo and Wichita!” 

People having fun!I personally rank Sacramento higher than 48. Sacramento and the Gold Country have more than 200 wineries. That’s spells fun right there.  We have visual, performing and some just plain odd works of art in Sacramento, too.  We have miles of running trails, two rivers, a lake with tons of boats and water skiers. We have expensive, moderate-priced and free events in Sacramento. 

There is lots of movie filming in Sacramento, one-of-a-kind history in Old Sacramento and some of the best farm to table restaurants that I’ve ever been to; I’m told by a local restaurant owner that everything that most people eat in this country grows within 100 miles of Sacramento. That sounds fun. Or unique. Whatever. 

These lists are subjective, for sure. To some, Paris may very well be a great place to propose marriage. But chances are, the best place to propose marriage is the place where your significant other said yes.   At least that’s the way it works for me.

Most every city can be a blast (especially Sacramento) if you know what you like.  With that said, I think I’d rank Sacramento as 6th best place for fun in the country. Right behind New York, Los Angeles, San Francisco, Las Vegas and Orlando.

The Sweet Sounds of Nature Found in the Heart of Sacramento

Wednesday, April 28, 2010 by Terry Selk

Sacramento Biking on the American River ParkwayHoots and honks were pretty much the only noise in the air on my recent ride along the American River Parkway bike trail, which is just five minutes from our downtown office. As the sun was setting and dusk was stirring the native wildlife, sights of deer, turkey, squirrel and bunnies were surrounding me. 

 

If you're looking for fun things to do in Sacramento you can't go wrong with spending some time here.  There are some true hidden gems in the Captal, one of them is the amount of trails, trees and scenic beauty in the area.

Boats on the American River
It had been years since my last journey on the trail and I had forgotten how almost immediately it plunges you into surrounding wild and scenic territory, forbidding manmade noise to penetrate the invisible barrier separating residences, commercial buildings and traffic from intruding. The 32 miles of rural, scenic landscape along the American River is a safe haven from the daily congestion of one’s life.

 
 

There were plenty of other humans enjoying the bike trail, either for recreation and fitness purposes or simply as a commute vehicle to get to the University. But even with walkers, joggers, fellow bike riders, etc., there were virtually very few sounds other than that of the water in the nearby rapids or the hooters and the honkers.

Why We Have Two Ears and One Mouth...Listening to Our Customers

Tuesday, April 27, 2010 by Terry Selk

Tour Group at California State Capitol
I had lunch with a prospective travel and tourism client last week and we enjoyed a little downtown Sacramento dining, I mentioned that one of the things that make the Sacramento Convention & Visitors Bureau stand out is the level of personal service we extend to our customers and visitors, and more specifically what exactly we do for our travel and tourism clients.

The client seemed intrigued and asked what I meant as he had worked with many CVB's over his 20+ years in the industry. He said he rarely found one that did anything unique. In fact, he had shied away from using CVB's as a resource because he had many of his own contacts and often found working with a CVB to be more cumbersome than he felt was necessary.

I explained how we listen to clients' needs and try and find the best variety of products or services that will make their program successful and their experience memorable. Whether you are looking for Sacramento recreation, Sacramento student travel options, or simply various Sacramento tourist attractions,  we go above and beyond and truly cater your trip to your needs.  One specific example I shared is that we do not provide contact details of our customers in the leads we generate, unless requested by the client. Why? Because our customers don't want to be contacted by every business, nor do they want to be handed a list of names & businesses for them to sort. They have entrusted us to help them find the services they need and provide them with the best possible solutions. And we value that trust and abide by the customer's wishes.


He was genuinely surprised at this. "Other CVB's send leads out to everyone whether the business is appropriate or not, which results in a flurry of unwanted phone calls, emails, etc.," he said. "Essentially, wasting my time."

Whether we get his business or not remains to be seen, but this discussion with the customer reminded me how the simple effort of listening to the customer and treating customers needs first were somewhat of an anomaly in this modern day of marketing and sales.


Lance and Levi Ride Again

Tuesday, April 20, 2010 by Brad Hillard






In less than a month the streets of Sacramento will be alive with World Class Cycling when the Amgen Tour of California returns to downtown Sacramento.  Sunday May 16 to be exact.  This promises to be one of the best Sacramento weekend events you don't want to miss. You can also enter to win a free 2-night hotel stay on race weekend!

This year instead of a Time Trial with each individual rider competing against the clock, we will once again be able to cheer and enjoy the final three laps around the Capitol followed by the exciting sprint down L Street to close out the finish of the 104 mile Stage One. 
 
Don't get me wrong, last year was great, watching 3-time Tour of California winner Levi Leipheimer and 7-time Tour de France winner Lance Armstrong race against the course, the clock and the threat of rain.  But for me there is just something even cooler when 100+ World Class Pro International Cyclists go 104 miles from Nevada City, through Auburn, Cool, El Dorado Hills and then into downtown Sacramento and come blazing around our State Capitol circuit with that unforgettable sound of gears and chains.  

Think about it,  you've got Levi and Lance rolling out the new Radio Shack team, plus the usual cast of characters...Team HTC-Columbia with their unbelievable sprinter Mark Cavendish, Team Saxo Bank, the Rabobank team, Quick Step and many others.   Ultimately, one will be the fastest sprinting down L Street to become the winner of Stage One.
 
And for the price of admission (it's a free event), a Stage One finish would be more than enough.
 
This year, however, the Sacramento Sports Commission has outdone itself,  by providing a full day of great cycling, with the introduction of the Sacramento Grand Prix.  Featuring separate men’s and women’s races of category Pro/1/2 cyclists.  The women's race will include cyclists  from the US Women’s National Team and 2012 US Women’s Olympic Development Team.   These one-hour races will begin with the men's race around 11 am followed by the women's race at noon (schedules are still being finalized, check with www.sacsports.com).
 
You won't want to miss these new Grand Prix races.   They travel a 1.4 mile course circling the Capitol Building, duplicating portions of the Tour’s circuit just hours before Stage 1 is slated to finish in downtown Sacramento.   They compete against each other and the one-hour time frame.   Ultimately, they also have that fantastic sprint down L Street to the finish. 
 
This is a perfect weekend in Sacramento. Many Sacramento area hotels are offering special Tour of California hotel packages and if you request a Sacramento Gold Card when you check in, you get even more savings.

Two Pro Grand Prix races, followed by our own Mayor Kevin Johnson peddling the streets around the Capitol in the Mayor's Community Ride, and last but not least, the Amgen Tour of California Stage One finish.   It should be a very special day in May as Lance and Levi ride  again,  and Sacramento once again sets the stage for the first of eight days of the best cycling in America. 
 
 

Strawberry Fields Forever Remind Me of Excellent Customer Service

Thursday, April 15, 2010 by Julie Reilly
I'd like to relate a little story of a customer service experience I had while traveling on business.  I had to do a promo show in Long Beach (for customers who will be meeting in Sacramento the following year, I often travel to the current year meeting to help promote next year's meeting or convention to help generate excitement).  I had decided to drive down and after being on the road most of the day and sitting in traffic on the 405 for about 2+ hours, I finally arrived at my hotel in Long Beach. 

As I was checking in and chatting with Mario, the front desk clerk, I set my box of strawberries on the counter. (I had stopped at a roadside stand on the way down.) He mentioned he liked strawberries so I offered him a basket.  At first he said no, then after a little prodding about how incredibly juicy and sweet they are, he gave in and accepted my offer.  It's really hard to turn down a California-grown strawberry. As I was waiting for Mario to finish signing me in, he looked up, smiled and said, "I'm going to upgrade you to a bay view room!"  Now that is what I call CUSTOMER SERVICE!  Completely unexpected, but definitely appreciated.

I'm telling you this because this is exactly my attitude when I do my job as convention services manager.  I get questions every single day about Sacramento meeting facilities, downtown Sacramento hotels, plus events, attractions and just fun things to do in Sacramento.  I help suggest venues for off-site events, provide a comprehensive calendar of events, and materials for convention attendees so they can make decisions on where to eat, shop and enjoy the city. 

Often, it usually just takes something small for the person to be happy and satisfied - a common connection, a smile, anything really.  I love to make someone's day and in the end, when the customer is happy, I'm happy.

Burger Delay.

Tuesday, April 13, 2010 by Leticia Bokan

A few days ago a student tour operator I work with, Fannie, frantically called me from Canada. The flight home for her student group from Sacramento to Orange County had been delayed two hours. 

Due to the delay, plans changed.  Initially, they had not intended on feeding the kids, so new lunch plans became in order and served up a bit of a problem!  They needed a quick lunch spot for 55 students, 14 adults, and a meal that cost close to nothing because it had not been budgeted for. Fast, inexpensive AND a bus load of people...hmmm...what to do?
 
Fannie and I have worked together over the past few weeks setting up several groups for two-night, three-day tours in Sacramento.  Their itineraries stem from seeing some of the most popular attractions in Sacramento to eating at some of our  best student-friendly restaurants.  Fannie and I have developed a great relationship from working together and I am glad that she turned to me during crunch time!

 
So I thought..."What would a tired fourth grader want for lunch, and how do I stay in Fannie's time-line and budget?"  BURGERS and ICE CREAM of course! I called our partner, Suzie Burger, and for $5 they each  received a burger, fries, a drink and soft cone. Needless to say, the students and the chaperons didn't  mind the delay after all. They had a safe flight home and I look forward to seeing them in Sacramento again!